At Ideate Growth, we are dedicated to delivering high-quality services while respecting your privacy. This policy outlines our ongoing commitments to managing your Personal Information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
You can access a copy of the Australian Privacy Principles on the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
Personal Information refers to data or opinions that identify an individual. Examples of the Personal Information we collect include names, addresses, email addresses, and phone or facsimile numbers.
We gather this Personal Information through various means, including correspondence, telephone and facsimile communication, email, our website www.ideategrowth.com, your website, media, publications, publicly available sources, cookies, and third parties. Please note that we cannot guarantee the privacy policies of authorized third parties.
We collect your Personal Information primarily to provide our services, share information with our clients, and for marketing purposes. Additionally, we may use your Personal Information for related secondary purposes, which you would reasonably expect or in which you have consented to such use. You have the option to unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information, we will, when appropriate and possible, explain the purpose behind the collection and how we intend to use it.
The Privacy Act defines Sensitive Information to include details or opinions about an individual's racial or ethnic origin, political beliefs, membership in political associations, religious or philosophical beliefs, membership in trade unions or professional bodies, criminal records, or health information.
We will use Sensitive Information only for:
The primary purpose for which it was collected.
A directly related secondary purpose.
With your consent
When required or authorized by law.
We aim to collect your Personal Information directly from you whenever reasonable and feasible. However, there may be situations where we receive information from third parties. In such cases, we will take reasonable steps to inform you about the information provided by the third party.
We may disclose your Personal Information in the following circumstances:
To third parties with your consent
When required or authorized by law
We store your Personal Information securely to prevent misuse, loss, and unauthorized access, modification, or disclosure. When your Personal Information is no longer needed for its original purpose, we will take appropriate steps to destroy or permanently de-identify it. However, most of this information will be retained in client files for a minimum of 7 years.
You can access, update, or correct the Personal Information we hold about you, subject to certain exceptions. To do so, please contact us in writing. While we do not charge a fee for access requests, an administrative fee may apply for providing a copy of your Personal Information. To protect your privacy, we may require identification before releasing requested information.
We prioritize the accuracy, completeness, and timeliness of your Personal Information. If you find that the information we possess is outdated or inaccurate, please notify us promptly. This enables us to update our records and continue delivering quality services to you.